Location:

Erickson Senior Living

As the IT Business Analyst - Finance & Accounting Systems, you will serve as a strategic partner to Erickson's finance and accounting teams, supporting the financial operations of our 22+ senior living communities. In this role, you translate complex business needs into clear, actionable requirements that enable effective technology solutions and operational improvements.

You will act as a connector between business stakeholders and IT teams by analyzing business processes, documenting requirements, and supporting system enhancements that drive efficiency, consistency, and measurable business impact across finance and accounting functions.

In this role, you will:

• Serve as a liaison between Finance & Accounting stakeholders and IT teams, ensuring shared understanding of business goals, challenges, and solution requirements.

• Lead the requirements process by eliciting, analyzing, validating, prioritizing, and documenting business needs, including functional specifications, user stories, acceptance criteria, process flows, and decision logs.

• Facilitate meetings, workshops, and discovery sessions to gather requirements, challenge assumptions, and identify root causes.

• Analyze business processes, systems, workflows, and integrations to identify gaps, risks, and opportunities for improvement or automation.

• Translate business requirements into clear, actionable specifications to support system design and development by technical teams.

• Collaborate with QA and project teams to define test scenarios, execute test plans, validate results, and support user acceptance testing (UAT).

• Provide production support by investigating, troubleshooting, and resolving system or process issues related to finance and accounting applications.

• Participate actively in Scrum ceremonies and Agile team meetings, contributing to effective delivery and continuous improvement.

• Support system changes and adoption efforts related to evolving platforms, including the upcoming ERP replacement and Salesforce-based processes.

• Work independently on assigned initiatives while collaborating closely with senior business analysts and cross-functional partners.

Compensation:  Commensurate with experience, $75,000 - $88,000 per year plus eligibility for annual bonus.

What you will need:

• Minimum 5 years of relevant business analyst experience

• Financial ERP application support experience required

• Experience supporting Finance and Accounting business processes

• Healthcare and/or CCRC experience is highly preferred.

• Experience working in a Scrum and Agile environment, including participation in scrum ceremonies

• Experience gathering and documenting requirements using tools such as JIRA, Confluence, and SharePoint

• Hands-on experience with Salesforce, including troubleshooting and supporting business processes (Salesforce admin experience preferred)

• Strong written and verbal communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences

• Strong analytical skills, including the ability to integrate information from multiple sources and assess downstream impacts

This role is primarily remote, with occasional on-site attendance based on team and business needs. Due to periodic meetings at the home office (Catonsville, MD) we prefer candidates to be local to the DC/MD/VA/PA area.

We are an Award-winning Workplace and offer a comprehensive benefits package to include: 

• Medical, dental, and vision insurance

• On-site employee health and wellness centers

• Paid sick, personal leave, and vacation

• 401(k) with contribution opportunities

• Tuition reimbursement

• Growth opportunities

Erickson Senior Living is continuously growing. Our IT Department plays a vital role in supporting our residents and employees with reliable, modern technologies. We’ve been named a best place to work by ComputerWorld magazine every year for over a decade. With over 200 IT professionals, we invite you to join our award-winning team.

Headquartered in Baltimore, Maryland, Erickson Senior Living is one of the country’s largest and most respected providers of senior living and health care with a growing, national network of communities. We help people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.